Moozix, LLC • Sonicora
Refund Policy
Last updated: March 6, 2026
Purchases processed by Paddle are governed by Paddle’s refund and consumer terms.
1) Current free product
Chamber is currently offered as a free download. No payment is required for access to the current free version.
2) Refund policy for paid purchases
For paid purchases handled by Paddle, refunds are managed under Paddle’s Invoiced Consumer Terms and refund policy.
In brief: consumers generally have a 14-day cancellation window, but this may not apply once digital content has started downloading or being delivered. Paddle reviews refund requests case-by-case and may refuse refunds where there is evidence of fraud, abuse, or manipulative behavior. Mandatory consumer rights under applicable law still apply.
Full terms: https://www.paddle.com/legal/invoiced-consumer-terms
3) How to request a refund
Contact Paddle using the support options in your purchase receipt or through Paddle support channels. For product-specific help, you can also email support@moozix.com.
4) Consumer rights
Nothing on this page limits any mandatory consumer rights available under applicable law.